How Monzo’s defying convention without relying on legacy

It only took seven years for “Can I Monzo it to you?” to become a perfectly acceptable question.

Like Google, Hoover and PayPal – brands that have been around for over 20 years –  Monzo has achieved verb-ification. It’s what happens when you’re so top of mind that your brand name becomes a verb.

How to write words worth talking about on social

Words matter. That’s a simple truth, but especially for brands on social. What you say and how you say it will make people remember you – or make you fade into the background. 

There’s power in being unique, and yet, brand tone of voice (TOV) is becoming increasingly homogenous. Brands are self-sabotaging their own uniqueness on platforms like Twitter because they’re too concerned with sounding platform-native.

10 must-dos for brands navigating the state of social now and beyond

In an industry that’s ever-changing, social can feel like an endless rotation of platforms, trends and the next big thing. Apps test features daily, there’s a new meme format every week, and just when you’ve mastered TikTok, now everyone’s talking about BeReal. It can be difficult for brands and marketers to stay ahead of the curve.  

Why brands should become more human on LinkedIn

Some marketers might think LinkedIn is only a jobs platform. A platform where brands can announce new career opportunities, sure; advertise to consumers, maybe. But dropping professionalism? Perhaps not. 

Brands like Thursday, Innocent and Gymshark are all challenging this perception, bringing a fresh perspective. Marketers will say the best brands are human, and despite its corporate associations, LinkedIn shouldn’t be an outlier in this approach.

“Relevance is everything”: How Innocent Drinks adapts its TOV for every social channel

One of Innocent’s most successful social media posts, published in January 2022, is a three-line summary for each year of working from home since the pandemic. Between 2020 and 2022, the descriptions get more manic, from a sensible “3 cups of tea a day” to “25 coffees straight into your veins.” 84k organic LinkedIn engagements, eight million users reached, and not a single mention of an Innocent product.

Why the best campaigns depend on creative strategy

When we say social is an ever-changing landscape, we really mean it. It touches everything from our work to roles in the industry. And with these changes come a need to evolve beyond binary marketing models. What’s the better approach, creative or strategic? At Social Chain, it’s both.

How to future-proof your social strategy

Time and again marketers are hit with simplistic phrases that lack a much-needed holistic approach to social. “Organic social doesn’t deliver tangible results.” “Your social marketing should be sales-led.” “Boosting posts is a waste of money.” The list goes on.