Black Friday Fatigue: Has the Shopping Frenzy Lost Its Spark?

Black Friday has been something of a cultural touchstone in the western world for a while now; a day of frenzied shopping that marked the unofficial start of the Christmas season. Initially known for its insane midnight sales and people trampling over one another like confused cattle, it’s a phenomenon that has captivated consumers as […]

KFC and Surreal: seeing through a brand is no bad thing

The concept of ‘authenticity’ is without a doubt marketing’s favourite current buzzword. But what does this heavily used term actually mean? Among the core principles often highlighted as ‘essential’ to building an authentic brand — accountability, self awareness, connectedness and transparency — transparency stands out as particularly challenging for brands to manage. This is largely due to […]

How TikTok is reshaping financial brand communication

Not long ago, the idea of taking financial advice from social media would have seemed terrifying, if not foolhardy. But for an entire generation, it’s now becoming the norm In recent research from Intuit Credit Karma, some 52% of all UK adults reported that they already are, or would consider, using a savings tip from […]

SocialChain appointed by Lamb Weston to launch new consumer-facing brand in the UK

SocialChain and Brazen PR have been selected by Lamb Weston as its strategic social and PR partners, respectively. The appointment comes as a global leader in frozen potato products enters the highly competitive UK consumer market with an ambitious plan to reinvigorate the category, and follows two competitive pitch processes involving several agencies. SocialChain’s remit […]

SocialChain appoints Jacinta Faul as new CEO 

Jacinta Faul, CEO of SocialChain, standing in front of a range of colourful artwork mounted on the wall behind her.

Faul joins the business from Gravity Road, where she spent the last ten years of her career and has been managing director since 2019. During her tenure as MD, the agency achieved Digital Innovation Agency of the Year Gold and Silver accolades multiple times and won several transformative clients including Amazon Fashion, Footlocker Europe and Smart Energy UK.